When you arrive

Upon arrival at reception of the Berkshire Record Office (BRO), we will ask you to do a number of things. 

Please arrive at the time you have booked for your session.

If you have not booked, it is unlikely that we will be able to accommodate you as demand for bookings is high.

From 7th June 2022 there will be no restrictions on the number of visitors or the number of sessions per visitor, per week. We will still advise you to book in advance to avoid disappointment, particularly for the use of computers and original documents.

Here is an outline of what to expect when you enter:  

  • You will be encouraged to wear a face-covering whilst you are in the BRO.

  • You will be asked to keep your distance.

  • Please try to be 'clean in' and wash or sanitise your hands upon arrival.  Use of the facilities is at your own risk.  

  • You can use one of the lockers to put your belongings in. We do not permit food or drink in the searchroom area so please leave this in your locker. Use of shared items is at your own risk.

  • If using original documents, you will be asked to sit at a specific desk and consult your items one at a time. Please return them to staff at the Issue Desk when you have finished with it. They will then issue you with your next item.

  • You will be able to use catalogues and the library. Use of shared items will be at your own risk. 

  • You will be able to use microfilm and fiche if you have booked to use them and will be allocated machines to use. Use of shared items will be at your own risk. 

  • You will be able to use the computers if you have booked to use one and will be allocated one. Use of shared items will be at your own risk. 

  • You will be able to make printouts if you have booked to use microfilm or fiche. Use of shared items will be at your own risk.

  • You may be able to order photocopies or printouts for collection on the day. Please ask a member of staff what is possible on your visit. You are welcome to use self-service photography instead. Full details of our copying services can be found on our website.   

  • Contactless card payments are preferred, though you can make ordinary card payments if you don’t have a contactless card. Cash will be accepted if you have no other method of payment.

  • You can use one of our breakfast bar seats or comfy chairs to sit and have a break. Use of shared seating areas will be at your own risk.

  • We are able to offer a selection of refreshments onsite such as tea, coffee and biscuits. 

  • The nearest shop is about 3 minutes’ walk and the nearest indoor places to eat are in the town centre, which is about 10 minutes away. Please do bear this in mind if you plan to stay all day.

  • The public toilets will be open. Use of shared facilities is at your own risk.

If you, or anyone at home, has COVID-19 coronavirus symptoms or is self-isolating,please do not visit.