The Berkshire Record Office
9 Coley Avenue
Reading
Berkshire
RG1 6AF
Telephone:
+44 (0) 118 937 5132
Fax:
+44 (0) 118 937 5131

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Problems with our Contact Us form and Comments Boxes

Posted on the 5th of Jun 2018

Intermittent issues with the website are causing problems with our Contact Us form and Comments Boxes

We believe that our online Contact Us form is now working properly, but the issues behind it may still cause intermittent periods when it may be unavailable.

The comments box issue remains unresolved at present.

The issues so far:

We have been experiencing intermittent problems with our website which means that our online Contact Us form is not working properly. This means that we are not receiving any emails at present.

We are also having problems with our 'Leave a Comment' box on certain web pages (for example on our galleries and highlight pages) which means that we are not able to receive comments or respond to them at present.

Our IT people are looking into this for us. In the meantime, please do contact us by telephone or drop us a letter.

Whilst we do have social media outlets on Facebook and Twitter, these are not monitored as readily so there may be a delay in our response to you.

We apologies for any inconvenience this may cause our users and we hope to have it permanently fixed soon.

 

The Berkshire Echo

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